# Contact Restart

> How to reach Restart: one inbox, simon@restart.new — support, sales, security, press, and legal all land there.

One inbox: [simon@restart.new](mailto:simon@restart.new), read by the people who build Restart. Everything below lands there — the notes just help it get answered faster.

## Support

Stuck mid-build, or something looks wrong? Write with the email on your account, what you were building, what you expected, what happened instead, and roughly when. A timestamp shortens the search more than anything else you can send.

## Sales and enterprise

Questions about plans, or about running a venture studio, accelerator, or innovation team on Restart. If a conversation beats an email, [book 30 minutes directly](https://calendly.com/simon-skarmy/30min).

## Billing and refunds

Read the [Refund Policy](https://restart.new/refund) first — it is short. For a charge that looks wrong, include the email on your account and the date of the charge.

## Security

Found a vulnerability? Put “security” in the subject line and include reproduction steps. We ask for responsible disclosure — give us the chance to fix it before you publish it. There is no paid bug bounty. How Restart secures what people build is on the [security page](https://restart.new/security).

## Press and partnerships

Same address. Say who you are writing for and when your deadline is.

## Legal and privacy

Legal notices and privacy requests go to the same inbox. The [Privacy Policy](https://restart.new/privacy) covers what Restart collects and why; the [Terms of Service](https://restart.new/terms) cover everything else.

## For AI agents

Machine-readable starting points: [llms.txt](https://restart.new/llms.txt) is the short index, [llms-full.txt](https://restart.new/llms-full.txt) the full site text, [rss.xml](https://restart.new/rss.xml) the updates feed. This page — like every company and policy page — is also served as Markdown at the same URL with .md appended.

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Canonical page: https://restart.new/contact · [Restart](https://restart.new/) — the AI company builder