Policy
Refunds
Restart has a free plan, so you can build before paying anything. Once you subscribe, this is how charges work.
Last updated August 31, 2026
All sales are final
Subscription charges are not refunded — including partial billing periods, unused build credits, and time remaining after a mid-period cancellation, regardless of how much the Service was used.
Canceling
Cancel anytime in the app’s account settings. Cancellation stops future charges: you keep access through the end of the period you have paid for, and nothing renews after it.
Billing errors
A charge that is genuinely wrong — a duplicate, or a charge after you canceled — is our mistake to fix. Write to simon@restart.new with the email on your account and the date of the charge, and confirmed errors are corrected.
Where the law says otherwise
Where applicable law gives you a refund right this policy cannot override, that legal right controls.
Changes
If billing practices change, this policy is updated here with a new date. Changes apply to charges billed after they take effect.
Contact
Questions about a charge: simon@restart.new.