Company
Contact
One inbox: simon@restart.new, read by the people who build Restart. Everything below lands there — the notes just help it get answered faster.
Support
Stuck mid-build, or something looks wrong? Write with the email on your account, what you were building, what you expected, what happened instead, and roughly when. A timestamp shortens the search more than anything else you can send.
Sales and enterprise
Questions about plans, or about running a venture studio, accelerator, or innovation team on Restart. If a conversation beats an email, book 30 minutes directly.
Billing and refunds
Read the Refund Policy first — it is short. For a charge that looks wrong, include the email on your account and the date of the charge.
Security
Found a vulnerability? Put “security” in the subject line and include reproduction steps. We ask for responsible disclosure — give us the chance to fix it before you publish it. There is no paid bug bounty. How Restart secures what people build is on the security page.
Press and partnerships
Same address. Say who you are writing for and when your deadline is.
Legal and privacy
Legal notices and privacy requests go to the same inbox. The Privacy Policy covers what Restart collects and why; the Terms of Service cover everything else.
For AI agents
Machine-readable starting points: llms.txt is the short index, llms-full.txt the full site text, rss.xml the updates feed. This page — like every company and policy page — is also served as Markdown at the same URL with .md appended.